PRIVACY POLICY

Rise Events is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, register for or attend one of our events, book an exhibitor package, or otherwise interact with Rise Events.

1. Who We Are

Rise Events organises business exhibitions, networking events and other business events across the UK.

For the purposes of UK data protection law, the data controller is:

Rise Events Ltd.
Trading as: Rise Events
Email: hello@rise.events

2. Information We Collect

Depending on how you interact with us, we may collect information including:

Your name
Business or organisation name
Job title
Email address
Telephone number
Billing and business address
Information you provide when making an enquiry
Event registration and ticket information
Exhibitor booking information
Payment and transaction information
Marketing preferences
Communications you have with us
Information about how you use our website
IP address, browser type and device information
Photographs and video footage captured at our events

If you are attending on behalf of a business or organisation, we may also collect information relating to your professional role and organisation.

3. How We Collect Your Information

We may collect personal information when you:

Visit our website
Register for an event
Purchase a ticket or exhibitor package
Complete a form
Join a mailing list
Contact us by email, telephone, social media or through our website
Attend one of our events
Enter a competition, promotion or survey
Engage with our advertising or marketing
Provide your details to us during a business conversation or networking interaction

We may also receive business contact information from publicly available sources, business directories, social media platforms such as LinkedIn, event partners or other legitimate business sources.

4. How We Use Your Information

We may use your personal information to:

Process event registrations and exhibitor bookings
Manage payments and transactions
Communicate important information about an event
Respond to enquiries
Provide customer support
Manage our relationships with exhibitors, partners, sponsors and attendees
Send information about upcoming Rise Events
Promote relevant exhibitor, sponsorship or partnership opportunities
Improve our website, events and services
Analyse attendance, website usage and marketing performance
Prevent fraud and maintain the security of our website and services
Comply with our legal and regulatory obligations
Create photography, video and promotional content from our events

5. Our Legal Basis for Processing Your Information

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contract – where processing is necessary to provide a ticket, exhibitor package or other service you have requested.

Legitimate interests – where we have a legitimate business reason to process your information, provided that your rights and interests do not override those interests. This may include managing our business relationships, improving our events and conducting appropriate business-to-business marketing.

Consent – where you have specifically agreed to us processing your information for a particular purpose.

Legal obligation – where we are required to process or retain information to comply with the law.

You can withdraw your consent to marketing communications at any time.

6. Marketing Communications

We may contact you with information about Rise Events, upcoming exhibitions, networking opportunities, exhibitor packages and other relevant business opportunities where permitted by law.

Where required, we will obtain your consent before sending marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained within our emails or by contacting us directly.

We may also conduct business-to-business marketing where permitted under applicable UK data protection and electronic marketing laws.

Opting out of marketing communications will not prevent us from sending essential communications relating to an event, booking or service you have purchased.

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business and events, including:

Website and hosting providers
Ticketing and event registration providers
Payment processors
Email and marketing platforms
CRM and business management systems
Event venues
Contractors and suppliers involved in delivering our events
Professional advisers such as accountants or legal advisers
IT and security providers

Where third parties process personal information on our behalf, we require them to handle it appropriately and securely.

We may also disclose personal information where required by law or where necessary to protect our legal rights.

8. Exhibitors, Sponsors and Event Partners

Rise Events may work with exhibitors, sponsors and event partners.

We will not automatically provide your personal contact information to exhibitors or sponsors simply because you attend an event unless there is an appropriate lawful basis for doing so.

If you voluntarily provide your details to an exhibitor, sponsor or partner — for example by scanning a QR code, exchanging business details, entering a competition or asking to receive further information — that organisation may become responsible for how it subsequently uses your information.

You should refer to that organisation's own privacy policy for further information.

9. Photography and Video at Events

Photography and video recording may take place at Rise Events.

Images and footage may be used for legitimate promotional and marketing purposes, including on our website, social media channels, digital advertising, printed materials and promotional content for future events.

We will take reasonable steps to make attendees aware when photography or filming is taking place.

If you have concerns about appearing in photography or video at an event, please speak to a member of the Rise Events team.

Where an individual is the specific focus of promotional photography or filming rather than appearing incidentally as part of an event, we may seek additional permission where appropriate.

10. Payment Information

Payments may be processed through third-party payment providers.

Rise Events does not necessarily receive or store your complete payment card details. Payment information may instead be processed directly by the relevant payment provider in accordance with its own privacy and security policies.

We may retain transaction records required for accounting, tax and legal purposes.

11. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Make the website function correctly
Remember preferences
Understand how visitors use our website
Measure website and advertising performance
Improve our website and marketing
Support relevant advertising

Where required by law, non-essential cookies will only be used after you have provided consent.

You can manage your cookie preferences through our website's cookie settings and through your browser settings.

Further information may be provided in our Cookie Policy or cookie preference centre.

12. Social Media and Advertising

We may use social media and online advertising platforms to promote Rise Events.

These platforms may process information about your interactions with our advertisements and website in accordance with their own privacy policies.

Where advertising cookies, pixels or similar tracking technologies are used on our website, we will request consent where required.

13. How Long We Keep Your Information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting and reporting requirements.

The appropriate retention period will depend on the type of information and why we hold it.

For example, financial and transaction records may need to be retained for several years to meet tax and accounting obligations.

Marketing information may be retained while we have an ongoing legitimate business relationship with you or until you unsubscribe or object to our use of your information.

14. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

15. International Transfers

Some of the service providers and technology platforms we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that the information receives an appropriate level of protection as required by UK data protection law.

16. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Ask us to restrict how we process your information
Object to certain processing
Withdraw consent where we rely on consent
Request the transfer of certain information to you or another organisation

These rights are subject to certain legal conditions and exemptions.

To exercise any of these rights, please contact us at [PRIVACY/CONTACT EMAIL].

We may need to verify your identity before completing your request.

17. Complaints

If you have concerns about how we handle your personal information, please contact us first so that we can investigate.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Further information is available from the Information Commissioner's Office.

18. Children's Privacy

Rise Events is primarily aimed at businesses and professionals and our services are not intended for children.

We do not knowingly collect personal information from children for marketing purposes.

19. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of websites operated by third parties. We recommend reviewing the privacy policy of any external website you visit.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, events, website, technology or legal obligations.

The latest version will always be published on our website with the date it was last updated.

21. Contact Us

If you have any questions about this Privacy Policy or how Rise Events handles your personal information, please contact:

Rise Events
Email: hello@rise.events
Website: www.rise.events